Jeunesse Designs terms and conditions

By using this website, you agree to be bound by these terms and conditions. If you do not agree to be bound by these terms and conditions, please do not use this website.
Jeunesse Designs may be referred to as “we”, “us” and “our”.

Disclaimer
This website and its content are for general information purposes only and do not constitute as advice.
We reserve the right to suspend or withdraw the whole or any part of the website at any time without notice and without incurring any liability.
We reserve the right to cancel any order that we consider to carry a high risk in terms of credit card fraud or in the case of an internal system error.

Limitation of liability
Your use of the website is at your own risk. Where conditions and warranties implied by applicable law cannot be excluded, we limit our liability where and to the extent we are entitled to do so.
Restricted Use
Unless we agree with you in writing, you are to access this website for your personal use only. You may not copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer or sell any information or work contained on the website without our written consent.

Privacy Policy
By using this website, you acknowledge that you have read our privacy policy.
We may use cookies in delivering the website to you.

Prices
All prices are charged in Australian dollars. All purchases in Australia will include 10% GST.
All international purchases will not include GST. Checkout will update to show correct amount in Australian Dollars.

Colours
While we make every effort to display the product colours on our website as accurately as possible, colours do vary from monitor to monitor. We cannot guarantee that the colour displayed on your computer monitor will be completely the same as the product.

Returns and Exchanges
We do not offer a refund for change of mind, however, you may exchange the product. Shipping costs will apply.
Faulty Items: We can offer you a full refund, replacement or different product to the same value so long as the original receipt is provided and the product is returned in its original condition.
We will collect your personal information in order for refunds and exchanges to be processed.

Shipping

All orders are shipped with tracking. The details for your package will be emailed to you on dispatch so you can keep an eye on it in transit. Please allow 1 -2 working days for our warehouse to pack your order. Any delivery date or time specified is a best estimate only and Jeunesse Designs will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery.

Australian Standard Delivery

AUD$9 (or FREE for orders over $100!)
Estimated delivery is between 5 – 7 working days.

Australian Express Delivery

AUD$15
Estimated delivery is within 2 business days, with the exception of areas  outside metropolitan areas which may require an additional 2 business days.

Standard International Delivery

AUD$25
Delivery is not available to PO Box addresses.
Delivered within 10-30 business days (depending on destination)

Customs and import charges for international orders: Depending on the value of your order and the destination country, you may be charged import or customs charges. These charges are imposed by the destination country and we are not able to control or estimate any applicable fees or charges. Customs and import fees are the responsibility of the person receiving the parcel, and are not included in the cost of delivery. Please check with your country’s customs service if you need more information.