The Fine Print


This outlines the type of information that Jeunesse Designs collects from you and how we use it.

 

Your Consent to this Privacy Policy

By using this website, you are agreeing to accept the terms of our privacy policy as described. If you do not agree with any part of this policy, please do not use our website.

Collection of Personal Information

We do not collect personal information whilst you are only browsing our site. We will collect personal identifiable information such as your name, street address, postal address, email address and telephone number in certain circumstances, including but not limited to:

  • When you register on our website
  • When you purchase our product
  • When you provide us feedback
  • When you send us an email

When you provide us with personal information, you are authorising us to use that information in accordance with the terms of this privacy policy, which includes your rights to limit our use of the personal information.

 

Information for marketing

If we have collected your personal information, we may use it to communicate with you on the topics you have indicated an interest in or that we believe that you may be interested in.

 

Your Information and Third Parties

Your personal information that is gathered and used by Jeunesse Designs for marketing purposes (see above) and for the express purpose for which it was collected. We do not provide personal information to other companies except where subcontractors or suppliers are directly involved in the delivery or sale of a product to you.

 

Security of Information

Jeunesse Designs take reasonable precautions to keep your personal information secure. Access to your personal information is permitted among our employees only on a necessity basis.

When you make a payment for a purchase on our website, you are providing information directly with our payment provider via a secure connection. Jeunesse Designs does not record credit card numbers and at no time are your card details in our system.

 

Access, Modification and Quality

Jeunesse Designs will provide you with access to your personal information in the account settings section of the website, where you may also modify the information. Jeunesse Designs will maintain and update personal information collected as necessary or when you advise us that your personal information has changed.

 

Changes in our Policy

Jeunesse Designs reserves the right to change this policy at our discretion. Any changes will be posted on our website.

 

Social Media

Jeunesse Designs may utilise the content of any social media post featuring the hashtags #jeunessedesigns #jeunessedesignsbag #jeunesse for the purpose of our advertising and marketing activities. If you wish to report a photo to be removed, please contact us at info@jeunessedesigns.com

 

Contact Details

If you have any complaints or enquires regarding privacy issues, please contact us on info@jeunessedesigns.com

By using this website, you agree to be bound by these terms and conditions. If you do not agree to be bound by these terms and conditions, please do not use this website.
Jeunesse Designs may be referred to as “we”, “us” and “our”.

Disclaimer
This website and its content are for general information purposes only and do not constitute as advice.
We reserve the right to suspend or withdraw the whole or any part of the website at any time without notice and without incurring any liability.
We reserve the right to cancel any order that we consider to carry a high risk in terms of credit card fraud or in the case of an internal system error.

Limitation of liability
Your use of the website is at your own risk. Where conditions and warranties implied by applicable law cannot be excluded, we limit our liability where and to the extent we are entitled to do so.
Restricted Use
Unless we agree with you in writing, you are to access this website for your personal use only. You may not copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer or sell any information or work contained on the website without our written consent.

Privacy Policy
By using this website, you acknowledge that you have read our privacy policy.
We may use cookies in delivering the website to you.

Prices
All prices are charged in Australian dollars. All purchases in Australia will include 10% GST.
All international purchases will not include GST. Checkout will update to show correct amount in Australian Dollars.

Colours
While we make every effort to display the product colours on our website as accurately as possible, colours do vary from monitor to monitor. We cannot guarantee that the colour displayed on your computer monitor will be completely the same as the product.

Returns and Exchanges
We do not offer a refund for change of mind, however, you may exchange the product. Shipping costs will apply.
Faulty Items: We can offer you a full refund, replacement or different product to the same value so long as the original receipt is provided and the product is returned in its original condition.
We will collect your personal information in order for refunds and exchanges to be processed.

Shipping

All orders are shipped with tracking. The details for your package will be emailed to you on dispatch so you can keep an eye on it in transit. Please allow 1 -2 working days for our warehouse to pack your order. Any delivery date or time specified is a best estimate only and Jeunesse Designs will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery.

Australian Standard Delivery

AUD$9 (or FREE for orders over $100!)
Estimated delivery is between 5 – 7 working days.

Australian Express Delivery

AUD$15
Estimated delivery is within 2 business days, with the exception of areas  outside metropolitan areas which may require an additional 2 business days.

Standard International Delivery

AUD$25
Delivery is not available to PO Box addresses.
Delivered within 10-30 business days (depending on destination)

Customs and import charges for international orders: Depending on the value of your order and the destination country, you may be charged import or customs charges. These charges are imposed by the destination country and we are not able to control or estimate any applicable fees or charges. Customs and import fees are the responsibility of the person receiving the parcel, and are not included in the cost of delivery. Please check with your country’s customs service if you need more information.